About Us

These people are gooood! I had a reservation at 9, this gentleman who is very young shows up promptly at 9 and gets down to business..”
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Sarah N.

New Haven, CT

CSI-Absolute Clean Inc., is a restorative cleaning company that specializes in natural stone cleaning & polishing, carpet cleaning, furniture cleaning, emergency services and tile & grout cleaning. We specialize in the restorative process of resurfacing natural stone such as marble, granite, limestone, travertine, onyx, terrazzo, soapstone, slate, blue stone, flag stone, and much more. We service residential clients as well as commercial facilities.

We combine professional knowledgeable technicians, eco-friendly products, and the most cutting edge and state of the art equipment to deliver outstanding service results!

The History Behind Our Success

Established in 2011 CSI-Absolute Clean, Inc is new in business, but not new to the industry. Our team has over 15 years of experience and education in the field. Our systems are designed to provide the highest quality of products, training, and customer service to deliver absolute satisfaction. The foundation of our company is to provide a service based on being an actual consumer ourselves. We emphasize on quality, clarity, communication, punctuality, professionalism, and positive attitude.

Often times we ourselves have been consumers for services where we have had a not so positive experience, so in providing our services we deliver in a fashion that we would like to receive as consumers. We are in a constant state of improvement to deliver the best service experience possible. This has been our recipe for success, and we strive to improve every day!

Mission Statement

Our mission is to deliver the Gold Standard of service in our industry. We have focused our efforts in designing a service that is built from a consumer stand point. We emphasize on punctuality, clear communication and transparency in pricing.

We want our clients and future clients to know:

  • What our services cost
  • What is included in our fee
  • How are service is executed
  • What to expect before, during, and after service
  • Who is coming to your home or business
  • What time we are arriving
  • How to prepare for us

How we do anything, is how we do everything! As consumers ourselves, we address all concerns our clients may have, leaving no question unanswered. This insures we deliver the ABSOLUTE best customer service experience & service delivery bar none.

Our Team

Earl 

DIRECTOR OF OPERATIONS

CERTIFICATIONS:
  • Construction Occupations 
  • Carpet Cleaning 
  • Upholstery Cleaning 
  • Water Damage  Fire Damage 
  • Odor Control 
  • Tile & Grout  Natural Stone & Hard Surface 
  • Vinyl & Linoleum Tile 
  • Rug Cleaning  Fabric & Textile Protection 
  • Leather Cleaning & Protection 
  • Masonry Cleaning 
  • Commercial Carpet Cleaning 
  • Pet Odor & Stain Removal 
  • Bridgepoint Cleaning Systems
EXPERIENCE:
  • 10 + years in construction 
  •  5 + years in furniture refinishing  
  • 5 + years in in building maintenance  
  • 7 + years in technical support, education & training cleaners  
  • 7 + years cleaning & restoration  
  • Over 15 years field experience

Cesar 

OPERATIONS COORDINATOR

CERTIFICATIONS:
  • Carpet Cleaning 
  • Upholstery Cleaning 
  • Water Damage 
  • Tile & Grout  Natural Stone & Hard Surface 
  • Vinyl & Linoleum Tile 
  • Fabric & Textile Protection 
  • Leather Cleaning & Protection 
  • Masonry Cleaning 
  • Commercial Carpet Cleaning 
  • Pet Odor & Stain Removal 
  • Bridgepoint Cleaning Systems
EXPERIENCE:
  • 10 + years in construction  
  • 5 + years in furniture refinishing  
  • 5 + years in in building maintenance  
  •  7 + years cleaning & restoration 
  •  Over 15 years field experience

Teri 

SCHEDULING MANAGER

CERTIFICATIONS:
  • Carpet Cleaning  
  • Upholstery Cleaning  
  • Water Damage  
  • Fire Damage  
  • Odor Control  
  • Tile & Grout  
  • Rug Cleaning  
  • Fabric & Textile Protection  
  • Masonry Cleaning  
  • Commercial Carpet Cleaning  
  • Pet Odor & Stain Removal
EXPERIENCE:
  • 15 + years in customer service  
  • 10 + years scheduling manager  
  • 5 + years emergency services  
  • 7 + years in technical support  
  • 7 + years cleaning & restoration  
  • Over 15 years administrative experience

Adriann 

ADMINISTRATIVE ASSISTANT

CERTIFICATIONS:
  • Carpet Cleaning 
  • Upholstery Cleaning 
  • Rug Cleaning 
  • Pet Odor & Stain Removal 
  • Water Damage Restoration
EXPERIENCE:

22 years in the cleaning industry

Harvey 

Senior Lead Technician
CERTIFICATIONS:
  • Marble Refinishing  
  • Carpet Cleaning  
  • Tile & Grout Cleaning  
  • Upholstery Cleaning
EXPERIENCE:
  • 8 years marble refinishing  
  • 8 years Tile & Grout Cleaning  
  • 8 years carpet & upholstery cleaning

Angel 

Lead Technician

CERTIFICATIONS:
  • Carpet Cleaning  
  • Upholstery Cleaning  
  • Vinyl Tile Refinishing  
  • Water Damage Restoration  
  • Commercial Carpet Cleaning  
  • Tile & Grout Cleaning  
  • Marble Restoration
EXPERIENCE:
  • 8 years Carpet & Upholstery cleaning 
  • 6 years Tile & Grout Cleaning  
  • 5 year marble refinishing

Anthony 

CUSTOMER SERVICE MANAGER

CERTIFICATIONS:
  • Carpet Cleaning  
  • Upholstery Cleaning  
  • Marble Refinishing  
  • Tile & Grout Cleaning
EXPERIENCE:
  • 8 years carpet & upholstery cleaning 
  • 8 years commercial floor cleaning 
  • 6 years marble refinishing

Andre

1st Shift Supervisor

CERTIFICATIONS:
  • Carpet Cleaning  
  • Upholstery Cleaning  
  • Vinyl Tile Refinishing  
  • Water Damage Restoration  
  • Commercial Carpet Cleaning  
  • Tile & Grout Cleaning
EXPERIENCE:
  • 8 years Building Maintenance  
  • 6 years Carpet & Upholstery cleaning  
  • 6 years Tile & Grout cleaning  
  • 5 year marble refinishing

Saul 

LEAD TECHNICIAN
CERTIFICATIONS:
  • Carpet Cleaning  
  • Upholstery Cleaning  
  • Vinyl Tile Refinishing  
  • Water Damage Restoration  
  • Commercial Carpet Cleaning  
  • Tile & Grout Cleaning
  • Hard Surface & Natural Stone Cleaning & Restoration
EXPERIENCE:
  • 4 years Carpet & Upholstery cleaning  
  • 4 years Tile & Grout Cleaning  
  • 4 year marble refinishing

Patryk 

3rd  Shift Supervisor

CERTIFICATIONS:
  • Carpet Cleaning  
  • Upholstery Cleaning  
  • Commercial Carpet Cleaning  
  • Tile & Grout Cleaning
EXPERIENCE:
  • 3 years Building Maintenance  
  • 5 years Carpet & Upholstery cleaning 
  • 5 years Tile & Grout cleaning

Jose 

TECHNICIAN

CERTIFICATIONS:
  • Carpet Cleaning  
  • Commercial Carpet Cleaning  
  • Tile & Grout Cleaning
EXPERIENCE:
  • 6 years commercial carpet cleaning & maintenance  
  • 6 years Carpet & Upholstery cleaning  
  • 5 years Tile & Grout cleaning  
  • 2 year marble refinishing

Carlos 

 TECHNICIAN

CERTIFICATIONS:
  • Carpet Cleaning 
  • Upholstery Cleaning 
  • Tile & Grout 
  • Commercial Carpet Cleaning
EXPERIENCE:
  • 3 years in carpet cleaning  
  • 2 years in upholstery cleaning  
  • 2 years Tile & Grout Cleaning
  • 2 years Natural Stone Restoration

Nicholas 

 TECHNICIAN

CERTIFICATIONS:

  • Carpet Cleaning  
  • Upholstery Cleaning
  • Commercial Carpet Cleaning
  • Tile & Grout Cleaning
EXPERIENCE:
  • 2 years Carpet & Upholstery cleaning 
  • 2 years Tile & Grout Cleaning 
  • 1 year marble refinishing

What Our Clients Say About Us...

Good, bad or indifferent, we love all the feedback we receive from our clients. Though we love to hear how great we are...it is from our shortcomings that we grow the most as a company. We thank all our clients for taking the time to leave a review as it is our guiding post to continue to improve.

  •   Andre was outstanding. The actual price he charged was significantly lower than the estimate due to the condition of my marble bath (talk about honest).  He was right on time, super efficient, thorough and careful (put up lots of plastic and covers on his shoes).   The results exceeded my expectations, so I asked him of he could squeeze in the kitchen before he left.  For a nominal fee he polished up my kitchen counter & island.  On Monday morning I received an updated invoice with detailed listings of the price changes.   Nice job !!
    Thanks
    Jim

    thumb Jim C.
    11/19/2018

      Great work!
    These guys are professional and always get the job done right. This is my 3rd time using them. This time was no different except only 1 guy did all the work. It was done correctly within the estimated time and nothing was added to the estimate. I paid exactly what was estimated in advance after the work was done. The service pro arrived shortly after 9am on the specified day. How many times have other vendors made promises that they couldn't keep? These guys do what they say they will do and follow through. I'm satisfied with the work and will continue to call them the next time.

    thumb Larry C.
    10/03/2018

      CSI was great to work with. They arrived on time for the estimate and provided a great price for the job. They resurfaced my granite countertops​ and put a new sealer on them. They look great and have a nice natural shine to them. I'd highly recommend​ them to anyone.

    thumb Carter M.
    9/19/2018
  •   Very professional and responsive. I would highly recommend CSI Absolute Clean!

    thumb Renee M.
    8/24/2018

      I think they did a great job on my granite countertops.  They are 20 years old and hadn't been sealed or polished since they were installed, but they looked great after cleaning.  The only problem is the company name.  The only reason I found them is that another company was too busy and recommended them instead.  Who would find a granite clean and repair service with this name?  Unfortunately it sounds like a house cleaning service, so they probably are missing a lot of customers.

    thumb Rush M.
    7/21/2018

      The team of workmen have been so professional and done an exceptional job of bringing my marble floor and bathroom countertops to a beautiful luster! Hardworking and diligent and attention to detail. I highly recommend.!

    thumb judy p.
    6/23/2018
  •   These people are the best. Professional and courteous and eager to please. Angel was efficient and understood what I wanted and over delivered on my slate floors. They look beautiful. I will use them again and recommend them to anyone!

    thumb Eileen C.
    6/12/2018

      Sal just left our home and left our marble tiles and countertop looking better than new. I was so upset with the condition of the marble that we were considering redoing our entire powder room that is just 5 years old. Not now, Sal and CSI are outstanding. Sal also did our porcelain tile in our laundry room and it equally looks as good as new.

    Our son has a Condo downtown that we were going to replace the marble tiles in as well...not now ... we will have CSI come in and do their magic.

    I highly recommend this company and Sal.... super job!

    thumb Joe L.
    5/18/2018

      Didn't get to experience any good work from this company because they do not answer their phone and haven't called me back after I left a message over 2 days ago. That doesn't seem very polite or professional.

    thumb Stephanie P.
    5/10/2018
  •   You know that time when you feel like someone is trying their best to please you, but your gut is telling you something doesn't feel right...

    I recognize that i was the most difficult customer they ever had, and i know they went out of their way, but it doesn't mean you should make that known to me. I shouldn't feel stupid every time i get off the phone with you.

    And when i am wrong, you don't need to send me a detailed transcript of the phone conversation with the entire recorded audio file attached-- got it, I'm the stupid one that was wrong, thanks!

    After listening to all the sighs on the phone, it's my turn .... oh sighhhhhh

    thumb Mike H.
    4/21/2018

      We just had our 3rd or 4th annual commercial cleaning with CSI Absolute Clean. I really like that that have great, caring and friendly service, staying in touch both before and after the service. We get reminder emails, arrival calls, follow up emails to ensure costumer satisfaction.

    The very first time we used CSI Absolute Clean, they were very accommodating with the business hours of our nail salon. They were thorough and efficient, and we were extremely satisfied with the service in all ways.

    When we used them again for the 2nd or 3rd time, they had sent a newer, less thorough and more rushed cleaning technician who had left us with damp carpets and less than a satisfactory experience. The customer service center did a follow up call and we explained our experience to them. They listened patiently with care and ensured they will follow up with the technician and will do a better job next time. I really like that they care about their quality.

    This last time around, the technician called upon timely arrival. However, they didn't have an air blower in their car, and since we had 1 experience  with the damp carpets, our manager requested the air blower/dryer. The technician was willing to drive back to their office to retrieve the requested tool. Even though the job started about 45 minutes later then scheduled due to our request, the technician did not rush the job and still did a very thorough and careful cleaning, just like our first experience.

    We definitely recommend CSI Absolute clean, and would use them again for our cleaning needs.

    thumb Samone H.
    4/03/2018

      We (my wife and I) had CSI out for two projects in our master bath: clean and restore grout in the walk-in shower, and restore the 11 year old finish on the marble floor in the bathroom.  They did fantastic work on both jobs.  We were even asked to inspect and comment on the work prior to finishing up.  The work was reasonable priced, and the tech was a clean as could be.  We expected to have to clean up after the work was completed.  The tech left things maybe even cleaner than when he started.  We highly recommend CSI for the great work that they do at reasonable prices!!

    thumb Don J.
    3/25/2018
  •   Angel and Saul came out today to restore the marble floors in my kitchen, foyer and back entrance.  They worked wonders on the few areas I pointed out, bringing them back to their original shine and luster.  I am very impressed wth their ability to bring my floors back to the way they looked the day they were laid.

    Both Angel and Saul were very polite and respectful, as was Cesar when he came to price out the job.  It is very refreshing to find a company with proper customer service that provides such high quality work.  I highly recommend this company.

    thumb Carl H.
    2/09/2018

      I am absolutely amazed at how great the customer service and workmanship was, my husband and I were very pleased.  Our e-mails requesting a quote were responded to quickly and very thoroughly.  Scheduling an appointment to get our shower marble cleaned and re-caulked was easy.  We also got our marble master counter top re-finished the same day.  The technician, Angel, was on time, courteous and is a very hard worker.  After a few DIY caulking jobs to the shower & counter top, he really had his work cut out for him!  Shower and top look new.  They are not "cheap" but you get what you pay for and this case it was well worth the $$

    thumb Dee R.
    2/06/2018

      Great experience from beginning to end. Will definitely use again. I've already recommended them to several people.

    thumb Ella G.
    12/12/2017
  •   Harvey and Saul were professional and responsible in the way they explained and conducted the refinishing process of my bathroom marble vanity. I am very pleased with their work. I also appreciated the precautions they provided and the recommendation for a glossy finish. It looks as good as new.  Thank you CSI. Also thanks to Teri for working with me on the scheduling.

    thumb Edie S.
    12/08/2017

      Service is superb, from the estimator to the floor polisher. I asked that they sand, seal and polish my Limestone kitchen floor, using a low shine. Instead it turned out to be a high shine, which I didn't want. They did come back, ensuring that they would do what's necessary to ensure that I was pleased. As it turned out, I decided in the end to keep the shine but asked that they polish it more. The polisher came back and did whatever I wanted, not completing the project until I was satisfied, which I thought was great service.

    thumb Laura K.
    11/30/2017

      Did great work on the sofa and area rug. I give them props for carrying that cleaning machine up 3 flights of stairs.

    thumb Roy T.
    11/02/2017
  •   CSI is the absolute best at what they do. This is my third time hiring them and this experience was just as great as the first time. I hired CSI to clean and reseal my natural stone walk-in shower. It had mold, water stains and years of built up soap scum but Andre, the technician they sent, did a phenomenal job making it look like it was brand new. I can't recommend them enough. They are professional, friendly, prompt, reasonably priced and really know what they're doing. Stop looking around and call them now.

    thumb C H.
    10/05/2017

      We had CSI clean our marble foyer, bathroom floor and shower. They did a fantastic job. They were able to remove some really tough stains. Everything looks great and I would use them again. They were very efficient, professional, and reasonable.

    thumb Patty B.
    8/27/2017

      Excellent work! I had an area rug and couch cleaned and CSI did a great job.  Andre called me ahead of time to warn me of the time he'd arrive. he was thorough and a true professional. I won't hesitate to use CSI again.

    thumb Nikki G.
    8/10/2017
  •   This team was on time for both appointments, pleasant to deal with, informative, and at the best price.  Thank you!

    thumb Walter B.
    8/09/2017

      These people are gooood! I had a reservation at 9, this gentleman who is very young shows up promptly at 9 and gets down to business. We had 5 chairs and an area rug that needed cleaning. One of the chairs which is cream colored had a water stain on it that I was hoping can be removed. The guy spent a good half an hour on that chair making sure there is nothing left of the stain. He cleaned everything immaculately.

    Make sure to note ahead if you want solvent based cleaners so that they will bring them along. Will definitely call them again if we need cleaning again.

    thumb Sarah N.
    7/22/2017

      Angel did a fabulous job in cleaning my carpet. He even added a room that was included in the estimate. What a pleasure to have Angel in my home. A real gentleman. Can't express enough great comments about this fine company and its excellent employees. Will definitely use again.

    thumb FRED S.
    7/19/2017

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Contact Us

For general inquiries, please fill out the form below and our friendly
Customer Service Team will respond to your message by phone or email.

5358 W Gale Street, Chicago IL 60630

(312) 612-0274

info@csi-absoluteclean.com

 

 

CSI-ABSOLUTE CLEAN, INC

Commercial & Residential  Services

Office Hours: Mon -Fri 9am - 5pm

1st Shift Service Hours: Mon - Sat 8am - 6pm

3rd Shift Service Hours: Sun - Thurs 9pm - 5am

SERVICE AREAS

Chicago, Winnetka, Wilmette, Glencoe, Glenview, Deerfield, Highland Park, Northbrook, Naperville, Oakbrook, Hinsdale, Inverness, Buffalo Grove, Lincolnshire, Wheeling, Long Grove, Vernon Hills, Libertyville, Lake Bluff, Lake Forest, Des Plaines, Morton Grove, Skokie, Niles, Lincolnwood, Arlington Heights, Elk Grove Village, Park Ridge, Evanston, Kenilworth Hoffman Estates, Roselle Barrington IL, Burr Ridge IL, Mount Prospect IL, River Grove IL, Rosemont IL, Streamwood, South Barrington IL

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