About Us

These people are gooood! I had a reservation at 9, this gentleman who is very young shows up promptly at 9 and gets down to business..”
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Sarah N.

New Haven, CT

CSI-Absolute Clean Inc., is a restorative cleaning company that specializes in natural stone cleaning & polishing, carpet cleaning, furniture cleaning, emergency services and tile & grout cleaning. We specialize in the restorative process of resurfacing natural stone such as marble, granite, limestone, travertine, onyx, terrazzo, soapstone, slate, blue stone, flag stone, and much more. We service residential clients as well as commercial facilities.

We combine professional knowledgeable technicians, eco-friendly products, and the most cutting edge and state of the art equipment to deliver outstanding service results!

The History Behind Our Success

Established in 2011 CSI-Absolute Clean, Inc is new in business, but not new to the industry. Our team has over 15 years of experience and education in the field. Our systems are designed to provide the highest quality of products, training, and customer service to deliver absolute satisfaction. The foundation of our company is to provide a service based on being an actual consumer ourselves. We emphasize on quality, clarity, communication, punctuality, professionalism, and positive attitude.

Often times we ourselves have been consumers for services where we have had a not so positive experience, so in providing our services we deliver in a fashion that we would like to receive as consumers. We are in a constant state of improvement to deliver the best service experience possible. This has been our recipe for success, and we strive to improve every day!

Mission Statement

Our mission is to deliver the Gold Standard of service in our industry. We have focused our efforts in designing a service that is built from a consumer stand point. We emphasize on punctuality, clear communication and transparency in pricing.

We want our clients and future clients to know:

  • What our services cost
  • What is included in our fee
  • How are service is executed
  • What to expect before, during, and after service
  • Who is coming to your home or business
  • What time we are arriving
  • How to prepare for us

How we do anything, is how we do everything! As consumers ourselves, we address all concerns our clients may have, leaving no question unanswered. This insures we deliver the ABSOLUTE best customer service experience & service delivery bar none.

Our Team

Earl 

DIRECTOR OF OPERATIONS

CERTIFICATIONS:
  • Construction Occupations 
  • Carpet Cleaning 
  • Upholstery Cleaning 
  • Water Damage  Fire Damage 
  • Odor Control 
  • Tile & Grout  Natural Stone & Hard Surface 
  • Vinyl & Linoleum Tile 
  • Rug Cleaning  Fabric & Textile Protection 
  • Leather Cleaning & Protection 
  • Masonry Cleaning 
  • Commercial Carpet Cleaning 
  • Pet Odor & Stain Removal 
  • Bridgepoint Cleaning Systems
EXPERIENCE:
  • 10 + years in construction 
  •  5 + years in furniture refinishing  
  • 5 + years in in building maintenance  
  • 7 + years in technical support, education & training cleaners  
  • 7 + years cleaning & restoration  
  • Over 15 years field experience

Cesar 

OPERATIONS COORDINATOR

CERTIFICATIONS:
  • Carpet Cleaning 
  • Upholstery Cleaning 
  • Water Damage 
  • Tile & Grout  Natural Stone & Hard Surface 
  • Vinyl & Linoleum Tile 
  • Fabric & Textile Protection 
  • Leather Cleaning & Protection 
  • Masonry Cleaning 
  • Commercial Carpet Cleaning 
  • Pet Odor & Stain Removal 
  • Bridgepoint Cleaning Systems
EXPERIENCE:
  • 10 + years in construction  
  • 5 + years in furniture refinishing  
  • 5 + years in in building maintenance  
  •  7 + years cleaning & restoration 
  •  Over 15 years field experience

Teri 

SCHEDULING MANAGER

CERTIFICATIONS:
  • Carpet Cleaning  
  • Upholstery Cleaning  
  • Water Damage  
  • Fire Damage  
  • Odor Control  
  • Tile & Grout  
  • Rug Cleaning  
  • Fabric & Textile Protection  
  • Masonry Cleaning  
  • Commercial Carpet Cleaning  
  • Pet Odor & Stain Removal
EXPERIENCE:
  • 15 + years in customer service  
  • 10 + years scheduling manager  
  • 5 + years emergency services  
  • 7 + years in technical support  
  • 7 + years cleaning & restoration  
  • Over 15 years administrative experience

Adriann 

ADMINISTRATIVE ASSISTANT

CERTIFICATIONS:
  • Carpet Cleaning 
  • Upholstery Cleaning 
  • Rug Cleaning 
  • Pet Odor & Stain Removal 
  • Water Damage Restoration
EXPERIENCE:

22 years in the cleaning industry

Harvey 

Senior Lead Technician
CERTIFICATIONS:
  • Marble Refinishing  
  • Carpet Cleaning  
  • Tile & Grout Cleaning  
  • Upholstery Cleaning
EXPERIENCE:
  • 8 years marble refinishing  
  • 8 years Tile & Grout Cleaning  
  • 8 years carpet & upholstery cleaning

Angel 

Lead Technician

CERTIFICATIONS:
  • Carpet Cleaning  
  • Upholstery Cleaning  
  • Vinyl Tile Refinishing  
  • Water Damage Restoration  
  • Commercial Carpet Cleaning  
  • Tile & Grout Cleaning  
  • Marble Restoration
EXPERIENCE:
  • 8 years Carpet & Upholstery cleaning 
  • 6 years Tile & Grout Cleaning  
  • 5 year marble refinishing

Anthony 

CUSTOMER SERVICE MANAGER

CERTIFICATIONS:
  • Carpet Cleaning  
  • Upholstery Cleaning  
  • Marble Refinishing  
  • Tile & Grout Cleaning
EXPERIENCE:
  • 8 years carpet & upholstery cleaning 
  • 8 years commercial floor cleaning 
  • 6 years marble refinishing

Andre

1st Shift Supervisor

CERTIFICATIONS:
  • Carpet Cleaning  
  • Upholstery Cleaning  
  • Vinyl Tile Refinishing  
  • Water Damage Restoration  
  • Commercial Carpet Cleaning  
  • Tile & Grout Cleaning
EXPERIENCE:
  • 8 years Building Maintenance  
  • 6 years Carpet & Upholstery cleaning  
  • 6 years Tile & Grout cleaning  
  • 5 year marble refinishing

Saul 

LEAD TECHNICIAN
CERTIFICATIONS:
  • Carpet Cleaning  
  • Upholstery Cleaning  
  • Vinyl Tile Refinishing  
  • Water Damage Restoration  
  • Commercial Carpet Cleaning  
  • Tile & Grout Cleaning
  • Hard Surface & Natural Stone Cleaning & Restoration
EXPERIENCE:
  • 4 years Carpet & Upholstery cleaning  
  • 4 years Tile & Grout Cleaning  
  • 4 year marble refinishing

Patryk 

3rd  Shift Supervisor

CERTIFICATIONS:
  • Carpet Cleaning  
  • Upholstery Cleaning  
  • Commercial Carpet Cleaning  
  • Tile & Grout Cleaning
EXPERIENCE:
  • 3 years Building Maintenance  
  • 5 years Carpet & Upholstery cleaning 
  • 5 years Tile & Grout cleaning

Jose 

TECHNICIAN

CERTIFICATIONS:
  • Carpet Cleaning  
  • Commercial Carpet Cleaning  
  • Tile & Grout Cleaning
EXPERIENCE:
  • 6 years commercial carpet cleaning & maintenance  
  • 6 years Carpet & Upholstery cleaning  
  • 5 years Tile & Grout cleaning  
  • 2 year marble refinishing

Carlos 

 TECHNICIAN

CERTIFICATIONS:
  • Carpet Cleaning 
  • Upholstery Cleaning 
  • Tile & Grout 
  • Commercial Carpet Cleaning
EXPERIENCE:
  • 3 years in carpet cleaning  
  • 2 years in upholstery cleaning  
  • 2 years Tile & Grout Cleaning
  • 2 years Natural Stone Restoration

Nicholas 

 TECHNICIAN

CERTIFICATIONS:

  • Carpet Cleaning  
  • Upholstery Cleaning
  • Commercial Carpet Cleaning
  • Tile & Grout Cleaning
EXPERIENCE:
  • 2 years Carpet & Upholstery cleaning 
  • 2 years Tile & Grout Cleaning 
  • 1 year marble refinishing

What Our Clients Say About Us...

Good, bad or indifferent, we love all the feedback we receive from our clients. Though we love to hear how great we are...it is from our shortcomings that we grow the most as a company. We thank all our clients for taking the time to leave a review as it is our guiding post to continue to improve.

  •   We just had our 3rd or 4th annual commercial cleaning with CSI Absolute Clean. I really like that that have great, caring and friendly service, staying in touch both before and after the service. We get reminder emails, arrival calls, follow up emails to ensure costumer satisfaction.

    The very first time we used CSI Absolute Clean, they were very accommodating with the business hours of our nail salon. They were thorough and efficient, and we were extremely satisfied with the service in all ways.

    When we used them again for the 2nd or 3rd time, they had sent a newer, less thorough and more rushed cleaning technician who had left us with damp carpets and less than a satisfactory experience. The customer service center did a follow up call and we explained our experience to them. They listened patiently with care and ensured they will follow up with the technician and will do a better job next time. I really like that they care about their quality.

    This last time around, the technician called upon timely arrival. However, they didn't have an air blower in their car, and since we had 1 experience  with the damp carpets, our manager requested the air blower/dryer. The technician was willing to drive back to their office to retrieve the requested tool. Even though the job started about 45 minutes later then scheduled due to our request, the technician did not rush the job and still did a very thorough and careful cleaning, just like our first experience.

    We definitely recommend CSI Absolute clean, and would use them again for our cleaning needs.

    thumb Samone H.
    4/03/2018

      Angel and Saul came out today to restore the marble floors in my kitchen, foyer and back entrance.  They worked wonders on the few areas I pointed out, bringing them back to their original shine and luster.  I am very impressed wth their ability to bring my floors back to the way they looked the day they were laid.

    Both Angel and Saul were very polite and respectful, as was Cesar when he came to price out the job.  It is very refreshing to find a company with proper customer service that provides such high quality work.  I highly recommend this company.

    thumb Carl H.
    2/09/2018

      I am absolutely amazed at how great the customer service and workmanship was, my husband and I were very pleased.  Our e-mails requesting a quote were responded to quickly and very thoroughly.  Scheduling an appointment to get our shower marble cleaned and re-caulked was easy.  We also got our marble master counter top re-finished the same day.  The technician, Angel, was on time, courteous and is a very hard worker.  After a few DIY caulking jobs to the shower & counter top, he really had his work cut out for him!  Shower and top look new.  They are not "cheap" but you get what you pay for and this case it was well worth the $$

    thumb Dee R.
    2/06/2018
  •   CSI did an amazing job restoring my marble kitchen counter top (looks brand new!) and cleaning my bathroom tile.  I was debating on replacing the tile, but after CSI cleaned the grout, replacing is no longer needed.  It's beautiful.  Angel did a great job.  He was extremely thorough and meticulous with detail.  Angel explained the process and was very professional.  HIGHLY RECOMMEND CSI and ANGEL!

    thumb Zoey L.
    12/18/2017

      Great experience from beginning to end. Will definitely use again. I've already recommended them to several people.

    thumb Ella G.
    12/12/2017

      Harvey and Saul were professional and responsible in the way they explained and conducted the refinishing process of my bathroom marble vanity. I am very pleased with their work. I also appreciated the precautions they provided and the recommendation for a glossy finish. It looks as good as new.  Thank you CSI. Also thanks to Teri for working with me on the scheduling.

    thumb Edie S.
    12/08/2017
  •   Service is superb, from the estimator to the floor polisher. I asked that they sand, seal and polish my Limestone kitchen floor, using a low shine. Instead it turned out to be a high shine, which I didn't want. They did come back, ensuring that they would do what's necessary to ensure that I was pleased. As it turned out, I decided in the end to keep the shine but asked that they polish it more. The polisher came back and did whatever I wanted, not completing the project until I was satisfied, which I thought was great service.

    thumb Laura K.
    11/30/2017

      Did great work on the sofa and area rug. I give them props for carrying that cleaning machine up 3 flights of stairs.

    thumb Roy T.
    11/02/2017

      CSI is the absolute best at what they do. This is my third time hiring them and this experience was just as great as the first time. I hired CSI to clean and reseal my natural stone walk-in shower. It had mold, water stains and years of built up soap scum but Andre, the technician they sent, did a phenomenal job making it look like it was brand new. I can't recommend them enough. They are professional, friendly, prompt, reasonably priced and really know what they're doing. Stop looking around and call them now.

    thumb C H.
    10/05/2017
  •   CSI did a great job! Angel was very professional and did an awesome job on our two sofas! Even found a ring I had lost years ago:)

    thumb Maria L.
    9/09/2017

      We had CSI clean our marble foyer, bathroom floor and shower. They did a fantastic job. They were able to remove some really tough stains. Everything looks great and I would use them again. They were very efficient, professional, and reasonable.

    thumb Patty B.
    8/27/2017

      Excellent work! I had an area rug and couch cleaned and CSI did a great job.  Andre called me ahead of time to warn me of the time he'd arrive. he was thorough and a true professional. I won't hesitate to use CSI again.

    thumb Nikki G.
    8/10/2017
  •   This team was on time for both appointments, pleasant to deal with, informative, and at the best price.  Thank you!

    thumb Walter B.
    8/09/2017

      Angel did an excellent job on our shower! Our stone was stained and discolored and he made it look good as new and was extremely professional and efficient. The whole process was simple and easy and the CSI team kept us informed and updated every step of the way. We would 100% use CSI clean again and would highly recommend to anyone looking for an excellent shower clean!

    thumb Jamie S.
    7/22/2017

      These people are gooood! I had a reservation at 9, this gentleman who is very young shows up promptly at 9 and gets down to business. We had 5 chairs and an area rug that needed cleaning. One of the chairs which is cream colored had a water stain on it that I was hoping can be removed. The guy spent a good half an hour on that chair making sure there is nothing left of the stain. He cleaned everything immaculately.

    Make sure to note ahead if you want solvent based cleaners so that they will bring them along. Will definitely call them again if we need cleaning again.

    thumb Sarah N.
    7/22/2017
  •   Angel did a fabulous job in cleaning my carpet. He even added a room that was included in the estimate. What a pleasure to have Angel in my home. A real gentleman. Can't express enough great comments about this fine company and its excellent employees. Will definitely use again.

    thumb FRED S.
    7/19/2017

      These guys were very professional and did an excellent job.  Earl came over to redo the grout on our shower and ended up cleaning up our jacuzzi tub grout free of charge.  He was great and we'd gladly work with CSI again.

    thumb Jeremy V.
    6/26/2017

      CSi did a great job on our shower! I had years of stains and mildew that turned black, and Andre came out and made it look new. He was super nice, paid great attention to detail. He matched the missing grout perfectly, and resealed everything. I would use them again anytime. Thank you!

    thumb Marnie E.
    4/06/2017
  •   This place was really great, I called asking a big request and they pulled thru like it was easy breezy, I had called to get my couch cleaned, after getting sky high quotes from everywhere else, so irritated! I called CSI and the nicest guy set up my cleaning, for the next day!! I needed to get it done before I left on vacation, I got my couch, ottoman, and an area rug done for 150!  After a million phone calls I am so glad I found them, I was about to settle for the 250-300 range I was getting everywhere else!
    Seriously that alone made me happy, they were super professional! They did a great job cleaning everything and in an extremely timely manner. Could not be more happy with my services here! This is your place of your looking for a reasonable, professional cleaner!

    thumb Krista S.
    4/03/2017

      We received amazing service from CSI!  We had some staining on our natural stone countertop.  CSI came out free of charge to assess the situation.  Instead of trying to sell us pricey fixes that had little chance of success, the technician very honestly explained that it wouldn't be worth us paying to fix it through CSI.  Instead, he steered us towards an inexpensive product we could get at Home Depot.  In addition, the technician very patiently answered all our questions and directed us to videos to help us with the self-fix (and even followed up with an email with the link).  If we are able to fix the stain ourselves, they mentioned that then they could come out to do the sealant.  I can't recommend this company enough.  They were on time, polite, honest, patient, and clear experts.  If I get the stains out of my countertop, I will 100% be using them to seal my counters.  Thanks again, CSI!

    thumb Anj H.
    3/21/2017

      Just had my first experience with CSI and will definitely use them again in the future. I had them strip, clean, and seal slate floors in our kitchen and ceramic tile and grout in our bathroom. The tile and grout were both very dirty. First, I really liked their website and how they introduce you to all their employees. A company that spends the time showing off their employees definitely cares about them. The estimate guy, Earl, was very nice. He seemed to be very knowledgeable. I do wish he would have explained my options for sealants more, as I knew nothing about this. I received the estimate a few days later and was actually able to schedule the work the next week. When the technicians showed up I saw that they held true to what the website showed -- they really were friendly and passionate about the work they were doing. They spent time talking to me and showing me the options. They even did a few example test areas on my floor so I could see what it looked like. I learned so much from talking to them that I decided to use a different type of sealant. The job ended up looking better than I expected.  Plus, they finished 4 hours earlier than expected. The office promptly gave me a credit for the difference in labor and supplies. I would definitely use them again. My only advice would be to make sure you do a little research ahead of time if you are getting your floors sealed like I was. These guys know what they are talking about and you will definitely be able to get exactly what you want done at a good price. Also, I was really impressed too with how clean they were. They noticed there was some dirt left on the floor and they cleaned it up right away without me having to even ask. They were super polite too. Great job and great company to work with!

    thumb Stephen S.
    3/09/2017
  •   After contacting numerous contractors to see if they could remove a clear, discolored glaze from a raw concrete wall, I was pleasantly surprised with CSI's professionalism, scope of service and knowledge base, which was impressive from start to finish. I had 5 business days between closing and move-in and with a few days notice, Teri managed to re-arrange schedules to complete the following, while working around painters that were in the unit during the same time.

    - Strip clear glaze off of raw concrete wall. Note that 5 other contractors stated that this could not be done, including those recommended by the building! (Earl even arranged for a HEPA filter to be installed in the unit to prevent potential respiratory issues and left it for a day after service was completed!)

    - Deep clean and seal limestone/marble/granite tiles in the kitchen, master & guest bath, including buffing of master bath counter from a matte to semi gloss finish.

    A big shout out to Cesar, who came out to review the work required and answer initial questions, Earl and his staff for his impressive knowledge and attention to detail on the concrete wall project and Teri for her attentiveness and sense of urgency. All staff were an absolute pleasure to work with. Additionally, either Earl or Teri emailed me with daily status updates and pictures reflecting the progress made. All work was completed on schedule and exceeded my expectations.

    To sum it up: Pleasant, knowledgeable & professional staff coupled with an uncompromising quality of work and competitive pricing!

    thumb Claudia G.
    11/28/2016

      I cannot say enough about the job these guys did!! Cesar came and did the estimate, Angel and Jose did the amazing job. My floors look amazing!! Years of wear and tear, stains, and discoloration all gone! At first I thought we would have to replace the whole floor!!!!! Everyone was professional, prompt and communication was wonderful! (I love getting arrival time calls!) I just couldn't be happier with the results!

    thumb Jill R.
    9/08/2016

      Excellent job cleaning the tile and grout in both bathrooms.  Looks brand new!!  The employee that came had two objectives, doing the best job he could and making sure  I was satisfied with his work . Don't waste your time looking around for another company. This one is the real deal .

    thumb John B.
    8/22/2016

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Contact Us

For general inquiries, please fill out the form below and our friendly
Customer Service Team will respond to your message by phone or email.

5358 W Gale Street, Chicago IL 60630

(312) 612-0274

info@csi-absoluteclean.com

 

 

CSI-ABSOLUTE CLEAN, INC

Commercial & Residential  Services

Office Hours: Mon -Fri 9am - 5pm

1st Shift Service Hours: Mon - Sat 8am - 6pm

3rd Shift Service Hours: Sun - Thurs 9pm - 5am

SERVICE AREAS

Chicago, Winnetka, Wilmette, Glencoe, Glenview, Deerfield, Highland Park, Northbrook, Naperville, Oakbrook, Hinsdale, Inverness, Buffalo Grove, Lincolnshire, Wheeling, Long Grove, Vernon Hills, Libertyville, Lake Bluff, Lake Forest, Des Plaines, Morton Grove, Skokie, Niles, Lincolnwood, Arlington Heights, Elk Grove Village, Park Ridge, Evanston, Kenilworth Hoffman Estates, Roselle Barrington IL, Burr Ridge IL, Mount Prospect IL, River Grove IL, Rosemont IL, Streamwood, South Barrington IL

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