Chicago’s Tile and Grout Cleaning Specialists
innovative tile and grout cleaning services – chicago & surrounding suburbs
Chicago’s Tile and Grout Cleaning Experts
CSI-Absolute Clean Inc., is a restorative cleaning company in Chicago that specializes in tile and grout cleaning, grout cleaning, grout sealing, and natural stone polishing.
We specialize in the restorative process of natural stone restoration such as: marble cleaning, marble polishing, granite polishing, limestone polishing, travertine polishing, onyx polishing, terrazzo polishing, soapstone polishing, slate cleaning, blue stone cleaning, flag stone cleaning, and much more. We service residential clients as well as commercial facilities throughout Chicago, North Shore and the South West Suburbs.
What Makes Cleaning Tile and Grout so Difficult?
Dirt, grime, spills and other contaminants collect over time making your tiles look dull and dirty while grout will darken and become discolored. Simple, consumer-grade home cleaning methods simply won’t remove the built-up, ground-in grime that has settled into these hard-to-reach places. Dirt and debris trapped in the pores of tile and grout is especially tough to remove with standard cleaning methods.
CSI did a great job! Angel was very professional and did an awesome job on our two sofas! Even found a ring I had lost years ago:)”Maria L.
Why Choose Our Tile and Grout
Chicago’s Premiere Tile & Grout Cleaning Service
Our comprehensive restorative process will make your tile, grout and natural stone look amazing, a result that only comes with professional tile and grout cleaning.
Our top-notch Chicago tile and grout cleaning and restoration service merges our deep-cleaning process and our advanced grout sealing techniques that not only cleans and restores your tile and grout to a more attractive condition, but also waterproofs your grout for additional protection.
As a leading Chicago based cleaning as restoration company, we provide complimentary in-home or on-site consultation, transparency in pricing, and detailed service descriptions. Our staff members are highly trained certified technicians that implement the use of eco-friendly products dedicated to deliver the gold standard in service when cleaning your tile, grout and natural stone flooring.
SURFACES WE RESTORE
What to Expect From CSI-Absolute Clean Inc.
Our Goal is to Deliver the Gold Standard in Customer Service
At CSI-Absolute Clean we believe in providing the highest quality of service while building relationships. We greatly value all our clients and stand behind our service.
Our 100% commitment is excellence in service delivery & customer service. We go above and beyond to provide the best solutions for your cleaning needs, as well as perform them in the least invasive way in your home or business throughout the Chicago metro area.
From the time CSI-Absolute Clean arrives, up to the time we leave, you can expect the following: Clear communication, thorough explanations of service, polite, highly trained & certified service technicians, and outstanding service results!
What Our Residential Clients Say About Us...Good, bad or indifferent, we love all the feedback we receive from our clients. Though we love to hear how great we are...it is from our shortcomings that we grow the most as a company. We thank all our clients for taking the time to leave a review as it is our guiding post to continue to improve.
I had a very good experience with CSI. They helped me to save black marble that was ruined by acidic cleaner. Stone looks like new! They are easy to reach over email, they provide a free estimate, they also show up on time! Most important they do a great job! Very professional! I'm glad I went with this company!!!
Andre was outstanding. The actual price he charged was significantly lower than the estimate due to the condition of my marble bath (talk about honest). He was right on time, super efficient, thorough and careful (put up lots of plastic and covers on his shoes). The results exceeded my expectations, so I asked him of he could squeeze in the kitchen before he left. For a nominal fee he polished up my kitchen counter & island. On Monday morning I received an updated invoice with detailed listings of the price changes. Nice job !!
These guys are professional and always get the job done right. This is my 3rd time using them. This time was no different except only 1 guy did all the work. It was done correctly within the estimated time and nothing was added to the estimate. I paid exactly what was estimated in advance after the work was done. The service pro arrived shortly after 9am on the specified day. How many times have other vendors made promises that they couldn't keep? These guys do what they say they will do and follow through. I'm satisfied with the work and will continue to call them the next time.
CSI was great to work with. They arrived on time for the estimate and provided a great price for the job. They resurfaced my granite countertops and put a new sealer on them. They look great and have a nice natural shine to them. I'd highly recommend them to anyone.
I think they did a great job on my granite countertops. They are 20 years old and hadn't been sealed or polished since they were installed, but they looked great after cleaning. The only problem is the company name. The only reason I found them is that another company was too busy and recommended them instead. Who would find a granite clean and repair service with this name? Unfortunately it sounds like a house cleaning service, so they probably are missing a lot of customers.
Saul at CSI Absolute clean was hired to steam clean our shower stall, the grout being a bit old and dirty. He had to remove and replace the old silicon caulking where dirt and mold had accumulated. Second step was to clean the floor tile. He worked thoroughly, and was able to remove most of the black/grey stains (1 or 2 minor areas were difficult to clean, as we were informed it would be) on the floor and in the shower. He replaced all caulking, and the shower now looks like new. Saul also cleaned an area rug, and here again, he worked thoroughly, our rug looks beautiful and fresh again. Saul and Cesar (the sales person) were both very polite and nice, Saul was thorough and worked a bit overtime to make sure his work was well done. I would recommend CSI Absolute Clean without hesitation.
The team of workmen have been so professional and done an exceptional job of bringing my marble floor and bathroom countertops to a beautiful luster! Hardworking and diligent and attention to detail. I highly recommend.!
Sal just left our home and left our marble tiles and countertop looking better than new. I was so upset with the condition of the marble that we were considering redoing our entire powder room that is just 5 years old. Not now, Sal and CSI are outstanding. Sal also did our porcelain tile in our laundry room and it equally looks as good as new.
Our son has a Condo downtown that we were going to replace the marble tiles in as well...not now ... we will have CSI come in and do their magic.
I highly recommend this company and Sal.... super job!
Didn't get to experience any good work from this company because they do not answer their phone and haven't called me back after I left a message over 2 days ago. That doesn't seem very polite or professional.
You know that time when you feel like someone is trying their best to please you, but your gut is telling you something doesn't feel right...
I recognize that i was the most difficult customer they ever had, and i know they went out of their way, but it doesn't mean you should make that known to me. I shouldn't feel stupid every time i get off the phone with you.
And when i am wrong, you don't need to send me a detailed transcript of the phone conversation with the entire recorded audio file attached-- got it, I'm the stupid one that was wrong, thanks!
After listening to all the sighs on the phone, it's my turn .... oh sighhhhhh
We just had our 3rd or 4th annual commercial cleaning with CSI Absolute Clean. I really like that that have great, caring and friendly service, staying in touch both before and after the service. We get reminder emails, arrival calls, follow up emails to ensure costumer satisfaction.
The very first time we used CSI Absolute Clean, they were very accommodating with the business hours of our nail salon. They were thorough and efficient, and we were extremely satisfied with the service in all ways.
When we used them again for the 2nd or 3rd time, they had sent a newer, less thorough and more rushed cleaning technician who had left us with damp carpets and less than a satisfactory experience. The customer service center did a follow up call and we explained our experience to them. They listened patiently with care and ensured they will follow up with the technician and will do a better job next time. I really like that they care about their quality.
This last time around, the technician called upon timely arrival. However, they didn't have an air blower in their car, and since we had 1 experience with the damp carpets, our manager requested the air blower/dryer. The technician was willing to drive back to their office to retrieve the requested tool. Even though the job started about 45 minutes later then scheduled due to our request, the technician did not rush the job and still did a very thorough and careful cleaning, just like our first experience.
We definitely recommend CSI Absolute clean, and would use them again for our cleaning needs.
Angel and Saul came out today to restore the marble floors in my kitchen, foyer and back entrance. They worked wonders on the few areas I pointed out, bringing them back to their original shine and luster. I am very impressed wth their ability to bring my floors back to the way they looked the day they were laid.
Both Angel and Saul were very polite and respectful, as was Cesar when he came to price out the job. It is very refreshing to find a company with proper customer service that provides such high quality work. I highly recommend this company.
I am absolutely amazed at how great the customer service and workmanship was, my husband and I were very pleased. Our e-mails requesting a quote were responded to quickly and very thoroughly. Scheduling an appointment to get our shower marble cleaned and re-caulked was easy. We also got our marble master counter top re-finished the same day. The technician, Angel, was on time, courteous and is a very hard worker. After a few DIY caulking jobs to the shower & counter top, he really had his work cut out for him! Shower and top look new. They are not "cheap" but you get what you pay for and this case it was well worth the $$
CSI did an amazing job restoring my marble kitchen counter top (looks brand new!) and cleaning my bathroom tile. I was debating on replacing the tile, but after CSI cleaned the grout, replacing is no longer needed. It's beautiful. Angel did a great job. He was extremely thorough and meticulous with detail. Angel explained the process and was very professional. HIGHLY RECOMMEND CSI and ANGEL!
Great experience from beginning to end. Will definitely use again. I've already recommended them to several people.
Harvey and Saul were professional and responsible in the way they explained and conducted the refinishing process of my bathroom marble vanity. I am very pleased with their work. I also appreciated the precautions they provided and the recommendation for a glossy finish. It looks as good as new. Thank you CSI. Also thanks to Teri for working with me on the scheduling.
Service is superb, from the estimator to the floor polisher. I asked that they sand, seal and polish my Limestone kitchen floor, using a low shine. Instead it turned out to be a high shine, which I didn't want. They did come back, ensuring that they would do what's necessary to ensure that I was pleased. As it turned out, I decided in the end to keep the shine but asked that they polish it more. The polisher came back and did whatever I wanted, not completing the project until I was satisfied, which I thought was great service.
Did great work on the sofa and area rug. I give them props for carrying that cleaning machine up 3 flights of stairs.
CSI is the absolute best at what they do. This is my third time hiring them and this experience was just as great as the first time. I hired CSI to clean and reseal my natural stone walk-in shower. It had mold, water stains and years of built up soap scum but Andre, the technician they sent, did a phenomenal job making it look like it was brand new. I can't recommend them enough. They are professional, friendly, prompt, reasonably priced and really know what they're doing. Stop looking around and call them now.
Excellent work! I had an area rug and couch cleaned and CSI did a great job. Andre called me ahead of time to warn me of the time he'd arrive. he was thorough and a true professional. I won't hesitate to use CSI again.
This team was on time for both appointments, pleasant to deal with, informative, and at the best price. Thank you!
These people are gooood! I had a reservation at 9, this gentleman who is very young shows up promptly at 9 and gets down to business. We had 5 chairs and an area rug that needed cleaning. One of the chairs which is cream colored had a water stain on it that I was hoping can be removed. The guy spent a good half an hour on that chair making sure there is nothing left of the stain. He cleaned everything immaculately.
Make sure to note ahead if you want solvent based cleaners so that they will bring them along. Will definitely call them again if we need cleaning again.
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