Chicago’s Carpet Cleaning Specialists

residential & commercial services

CSI-Absolute Clean Inc., is a Chicago based, restorative cleaning company that specializes in affordable, professional carpet cleaning services. Our carpet cleaning service is available to both residential and commercial clients across Chicago, North Shore and the South West Suburbs.

Why Clean Your Carpet?

Our Goal is to Deliver the Gold Standard in Customer Service

Dirt, pet hair, spills, stains, dust mites and other contaminants build up within your carpet over time. As a result, these contaminants that reside in the carpet fibers can break them down, especially in high traffic areas.

Therefore, a dirty, poorly maintained carpet will show wear and tear and will require replacement much sooner than one that is regularly and professionally cleaned.

Additionally, like a filter, your carpet traps airborne particles, allergens and other contaminants which can pose a health risk, particularly to those suffering from allergies.

That’s why it’s best to hire a professional with the experience and equipment to effectively deep clean your carpet leaving it fresh, clean and safe for your family.

Not all Carpet Cleaning
Companies are Equal

Our comprehensive carpet cleaning approach utilizes a deep-cleaning “hot water extraction” method of carpet cleaning that effectively cleans all types of carpeting including wall to wall carpeting as well as area rugs both synthetic and natural fibers (i.e. nylon carpet, wool carpet, polypropylene carpet).

As a leading Chicago based carpet cleaning company, we provide complimentary in-home consultation, transparency in pricing, and detailed service descriptions. Our staff members are highly trained certified technicians that implement the use of eco-friendly products dedicated to deliver the gold standard in service when cleaning your carpets and rugs.

CSI-Absolute Clean Inc. offers residential carpet cleaning and commercial carpet cleaning.

“Absolutely professional service and very well priced. Clear and concise communication throughout the whole process. Highly recommended A+++”

Maria L.

Evanston, IL

 What We Clean

Nylon
    Wool
      Area Rugs
        Commercial
          Residential

            OUR CARPET CLEANING PROCESS

            Our carpet cleaning systems are performed to IICRC standards for S100 textile floor covering cleaning. We use the most cutting-edge technology to deliver the ABSOLUTE BEST CLEAN. Our standard carpet cleaning process removes 95% of “regular stains”. Specialty stains may require advanced spotting treatments and may incur additional charges. (I.E. red wine, mustard, ink, severe urine spots, Kool aid, rust stains and any acid dye based stains)

            1. Pre-Treatment

            Application of a water based 3 part cleaning solution that breaks the surface tension of the carpet, loosens, deflocculates, and suspends embedded soil.

            2. Agitation

            Manual or Mechanical – Aids the Pre-Treatment to saturate, and helps further loosen soil.

            3. Rinse

            Flushes out suspended soil &
            Pre-Treatment solution

            4. Neutralize

            A chemical process that balances any Pre-Treatment solution residue by buffering down the carpet condition to a PH7 neutral. This step prevents re-soiling keeping your carpets cleaner, longer.

            5. Deodorize

            The application of a standard water based deodorizer that helps freshen up the smell of your home.

            6. Extract & Emulsify

            This is our final step in ensuring all soil, and solution residues are fully removed, while sanitizing at high temperatures.

            1. Pre-Treatment

            Application of a water based 3 part cleaning solution that breaks the surface tension of the carpet, loosens, deflocculates, and suspends embedded soil.

            2. Agitation

            Manual or Mechanical – Aids the Pre-Treatment to saturate, and helps further loosen soil.

            3. Rinse

            Flushes out suspended soil &

            Pre-Treatment solution

            4. Neutralize

            A chemical process that balances any Pre-Treatment solution residue by buffering down the carpet condition to a PH7 neutral. This step prevents re-soiling keeping your carpets cleaner, longer.

            5. Deodorize

            The application of a standard water based deodorizer that helps freshen up the smell of your home.

            6. Extract & Emulsify

            This is our final step in ensuring all soil, and solution residues are fully removed, while sanitizing at high temperatures.

            FAQ’S

            Carpet manufacturer’s recommend the following:

            • Hot water extraction carpet cleaning method is recommend over other methods
            • Brush Pro agitation is the only mechanical agitation endorsed by manufacturers
            • Residential cleaning frequency is once every 12 months or once every 6 – 12 months for households with pets.

            Drying time of carpet after service vary based on room temperature, relative humidity, and air movement. Generally carpet remain damp after service for 4-8 hours.

            Recommendations after service:

            • Room temperature of at least 70 degrees
            • Turn on any fans available for air movement to expedite drying.

            Carpet remains one of the most popular floor covering. Benefits of having carpet:

            • Natural insulator – reduces heating & cooling costs
            • Provides comfort for occupants
            • Acts as an indoor filter – improves indoor air quality by trapping dust and soil

            Carpet Cleaning Services – General Price Chart

            General Room Chart
            • Rooms up to 250 square feet
            • Any room up to 250 square feet
            • Hallway
            • Flight of Stairs
            • Area Rugs
             
            Wool Carpet
            • Rooms up to 250 square feet

              Wool Carpet

            • Any room up to 250 square feet

              $65

            • Hallway

              $55

            • Flight of Stairs

              $65

            • Area Rugs

              $1.50 per square foot

            Standard Cleaning Synthetic Fibers
            • Rooms up to 250 square feet

              Standard Cleaning Synthetic Fibers

            • Any room up to 250 square feet

              $55

            • Hallway

              $45

            • Flight of Stairs

              $55

            • Area Rugs

              $1.25 per square foot

            Premium Brush Pro All Fibers
            • Rooms up to 250 square feet

              Premium Brush Pro All Fibers

            • Any room up to 250 square feet

              $75

            • Hallway

              $55

            • Flight of Stairs

              $75

            • Area Rugs

              $1.75 per square foot

            Rooms up to 250 square feet
            • Any room up to 250 square feet
            • Hallway
            • Flight of Stairs
            • Area Rugs
             
            Carpet Protector
            • Any room up to 250 square feet

              $25

            • Hallway

              $15

            • Flight of Stairs

              $25

            • Area Rugs

              $0.25 per square foot

            Botanical Sanitizer
            • Any room up to 250 square feet

              $25

            • Hallway

              $15

            • Flight of Stairs

              $25

            • Area Rugs

              $0.25 per square foot

            Bio-Enzyme Deodorizer
            • Any room up to 250 square feet

              $15

            • Hallway

              $15

            • Flight of Stairs

              $15

            • Area Rugs

              $0.25 per square foot

            Formula : Length X Width = Square feet
            • Standard 1 car garage
            • Standard 2 car garage
             
            Example: 15’ X 10’ = 150 square feet
            • Standard 1 car garage

              Equals250 square feet

            • Standard 2 car garage

              Equals500 square feet

            Wool Carpet
            • Wool Carpet
            • Rooms up to 250 square feet
              $65
            • Hallway
              $55
            • Flight of Stairs
              $65
            • Area Rugs
              $1.50 per square foot
            Standard Cleaning Synthetic Fibers
            • Standard Cleaning Synthetic Fibers
            • Rooms up to 250 square feet
              $55
            • Hallway
              $45
            • Flight of Stairs
              $55
            • Area Rugs
              $1.25 per square foot
            Premium Brush Pro All Fibers
            • Premium Brush Pro All Fibers
            • Rooms up to 250 square feet
              $75
            • Hallway
              $55
            • Flight of Stairs
              $75
            • Area Rugs
              $1.75 per square foot
            Standard Services – Prices subject to change based on pre-existing conditions and or service stipulations
            Additional charges for parking apply in Chicago and Downtown service areas, minimum service charge apply

            Ancillary Services

            Our Carpet Protector renews the original factory applied carpet protector:

            • Advanced dye resistor technology
            • Protects against permanent staining
            • Allows for easy clean-up of spills
            • Increases fiber resilience
            • Resist soils
            • Extends the life of carpet
            • 12 month spot & spill warranty

            Benefect products are the “next-generation botanical antimicrobial technology.”

            • Safe for kids, pets & elderly
            • Kills over 99.99% of Germs
            • Virucidal (HIV-1)
            • Bactericidal (including MRSA)
            • Botanical disinfectant derived from plant extracts
            • Pleasant aroma therapeutic odor
            • No synthetic fragrances,
            • dyes or bleach
            • 100 % Non-toxic

            A bio-enzyme chemical that neutralizes odors by:

            • Binds, bonds, encapsulates and absorbs odors
            • Affective against human, animal & chemical odors
            • Highly recommend for urine and feces odor
            • Highly recommend for homes with pets

            Brush Pro is the latest advancement in carpet agitation technology:

            • It is the gold standard in our industry
            • The only agitation method endorsed by carpet mills
            • As well as the only agitation method that does not void carpet warranty

            What Our Clients Say About Us...

            Good, bad or indifferent, we love all the feedback we receive from our clients. Though we love to hear how great we are...it is from our shortcomings that we grow the most as a company. We thank all our clients for taking the time to leave a review as it is our guiding post to continue to improve.

            •   You know that time when you feel like someone is trying their best to please you, but your gut is telling you something doesn't feel right...

              I recognize that i was the most difficult customer they ever had, and i know they went out of their way, but it doesn't mean you should make that known to me. I shouldn't feel stupid every time i get off the phone with you.

              And when i am wrong, you don't need to send me a detailed transaction of the phone conversation with the entire recorded audio file attached-- got it, I'm the stupid one that was wrong, thanks!

              After listening to all the sighs on the phone, it's my turn .... oh sighhhhhh

              thumb Mike V.
              4/21/2018

                We just had our 3rd or 4th annual commercial cleaning with CSI Absolute Clean. I really like that that have great, caring and friendly service, staying in touch both before and after the service. We get reminder emails, arrival calls, follow up emails to ensure costumer satisfaction.

              The very first time we used CSI Absolute Clean, they were very accommodating with the business hours of our nail salon. They were thorough and efficient, and we were extremely satisfied with the service in all ways.

              When we used them again for the 2nd or 3rd time, they had sent a newer, less thorough and more rushed cleaning technician who had left us with damp carpets and less than a satisfactory experience. The customer service center did a follow up call and we explained our experience to them. They listened patiently with care and ensured they will follow up with the technician and will do a better job next time. I really like that they care about their quality.

              This last time around, the technician called upon timely arrival. However, they didn't have an air blower in their car, and since we had 1 experience  with the damp carpets, our manager requested the air blower/dryer. The technician was willing to drive back to their office to retrieve the requested tool. Even though the job started about 45 minutes later then scheduled due to our request, the technician did not rush the job and still did a very thorough and careful cleaning, just like our first experience.

              We definitely recommend CSI Absolute clean, and would use them again for our cleaning needs.

              thumb Samone H.
              4/03/2018

                Angel and Saul came out today to restore the marble floors in my kitchen, foyer and back entrance.  They worked wonders on the few areas I pointed out, bringing them back to their original shine and luster.  I am very impressed wth their ability to bring my floors back to the way they looked the day they were laid.

              Both Angel and Saul were very polite and respectful, as was Cesar when he came to price out the job.  It is very refreshing to find a company with proper customer service that provides such high quality work.  I highly recommend this company.

              thumb Carl H.
              2/09/2018
            •   I am absolutely amazed at how great the customer service and workmanship was, my husband and I were very pleased.  Our e-mails requesting a quote were responded to quickly and very thoroughly.  Scheduling an appointment to get our shower marble cleaned and re-caulked was easy.  We also got our marble master counter top re-finished the same day.  The technician, Angel, was on time, courteous and is a very hard worker.  After a few DIY caulking jobs to the shower & counter top, he really had his work cut out for him!  Shower and top look new.  They are not "cheap" but you get what you pay for and this case it was well worth the $$

              thumb Dee R.
              2/06/2018

                CSI did an amazing job restoring my marble kitchen counter top (looks brand new!) and cleaning my bathroom tile.  I was debating on replacing the tile, but after CSI cleaned the grout, replacing is no longer needed.  It's beautiful.  Angel did a great job.  He was extremely thorough and meticulous with detail.  Angel explained the process and was very professional.  HIGHLY RECOMMEND CSI and ANGEL!

              thumb Zoey L.
              12/18/2017

                Great experience from beginning to end. Will definitely use again. I've already recommended them to several people.

              thumb Ella G.
              12/12/2017
            •   Harvey and Saul were professional and responsible in the way they explained and conducted the refinishing process of my bathroom marble vanity. I am very pleased with their work. I also appreciated the precautions they provided and the recommendation for a glossy finish. It looks as good as new.  Thank you CSI. Also thanks to Teri for working with me on the scheduling.

              thumb Edie S.
              12/08/2017

                Service is superb, from the estimator to the floor polisher. I asked that they sand, seal and polish my Limestone kitchen floor, using a low shine. Instead it turned out to be a high shine, which I didn't want. They did come back, ensuring that they would do what's necessary to ensure that I was pleased. As it turned out, I decided in the end to keep the shine but asked that they polish it more. The polisher came back and did whatever I wanted, not completing the project until I was satisfied, which I thought was great service.

              thumb Laura K.
              11/30/2017

                Did great work on the sofa and area rug. I give them props for carrying that cleaning machine up 3 flights of stairs.

              thumb Roy T.
              11/02/2017
            •   CSI is the absolute best at what they do. This is my third time hiring them and this experience was just as great as the first time. I hired CSI to clean and reseal my natural stone walk-in shower. It had mold, water stains and years of built up soap scum but Andre, the technician they sent, did a phenomenal job making it look like it was brand new. I can't recommend them enough. They are professional, friendly, prompt, reasonably priced and really know what they're doing. Stop looking around and call them now.

              thumb C H.
              10/05/2017

                CSI did a great job! Angel was very professional and did an awesome job on our two sofas! Even found a ring I had lost years ago:)

              thumb Maria L.
              9/09/2017

                We had CSI clean our marble foyer, bathroom floor and shower. They did a fantastic job. They were able to remove some really tough stains. Everything looks great and I would use them again. They were very efficient, professional, and reasonable.

              thumb Patty B.
              8/27/2017
            •   Excellent work! I had an area rug and couch cleaned and CSI did a great job.  Andre called me ahead of time to warn me of the time he'd arrive. he was thorough and a true professional. I won't hesitate to use CSI again.

              thumb Nikki G.
              8/10/2017

                This team was on time for both appointments, pleasant to deal with, informative, and at the best price.  Thank you!

              thumb Walter B.
              8/09/2017

                These people are gooood! I had a reservation at 9, this gentleman who is very young shows up promptly at 9 and gets down to business. We had 5 chairs and an area rug that needed cleaning. One of the chairs which is cream colored had a water stain on it that I was hoping can be removed. The guy spent a good half an hour on that chair making sure there is nothing left of the stain. He cleaned everything immaculately.

              Make sure to note ahead if you want solvent based cleaners so that they will bring them along. Will definitely call them again if we need cleaning again.

              thumb Sarah N.
              7/22/2017
            •   Angel did an excellent job on our shower! Our stone was stained and discolored and he made it look good as new and was extremely professional and efficient. The whole process was simple and easy and the CSI team kept us informed and updated every step of the way. We would 100% use CSI clean again and would highly recommend to anyone looking for an excellent shower clean!

              thumb Jamie S.
              7/22/2017

                Angel did a fabulous job in cleaning my carpet. He even added a room that was included in the estimate. What a pleasure to have Angel in my home. A real gentleman. Can't express enough great comments about this fine company and its excellent employees. Will definitely use again.

              thumb FRED S.
              7/19/2017

                These guys were very professional and did an excellent job.  Earl came over to redo the grout on our shower and ended up cleaning up our jacuzzi tub grout free of charge.  He was great and we'd gladly work with CSI again.

              thumb Jeremy V.
              6/26/2017
            •   CSi did a great job on our shower! I had years of stains and mildew that turned black, and Andre came out and made it look new. He was super nice, paid great attention to detail. He matched the missing grout perfectly, and resealed everything. I would use them again anytime. Thank you!

              thumb Marnie E.
              4/06/2017

                This place was really great, I called asking a big request and they pulled thru like it was easy breezy, I had called to get my couch cleaned, after getting sky high quotes from everywhere else, so irritated! I called CSI and the nicest guy set up my cleaning, for the next day!! I needed to get it done before I left on vacation, I got my couch, ottoman, and an area rug done for 150!  After a million phone calls I am so glad I found them, I was about to settle for the 250-300 range I was getting everywhere else!
              Seriously that alone made me happy, they were super professional! They did a great job cleaning everything and in an extremely timely manner. Could not be more happy with my services here! This is your place of your looking for a reasonable, professional cleaner!

              thumb Krista S.
              4/03/2017

                We received amazing service from CSI!  We had some staining on our natural stone countertop.  CSI came out free of charge to assess the situation.  Instead of trying to sell us pricey fixes that had little chance of success, the technician very honestly explained that it wouldn't be worth us paying to fix it through CSI.  Instead, he steered us towards an inexpensive product we could get at Home Depot.  In addition, the technician very patiently answered all our questions and directed us to videos to help us with the self-fix (and even followed up with an email with the link).  If we are able to fix the stain ourselves, they mentioned that then they could come out to do the sealant.  I can't recommend this company enough.  They were on time, polite, honest, patient, and clear experts.  If I get the stains out of my countertop, I will 100% be using them to seal my counters.  Thanks again, CSI!

              thumb Anj H.
              3/21/2017
            •   Just had my first experience with CSI and will definitely use them again in the future. I had them strip, clean, and seal slate floors in our kitchen and ceramic tile and grout in our bathroom. The tile and grout were both very dirty. First, I really liked their website and how they introduce you to all their employees. A company that spends the time showing off their employees definitely cares about them. The estimate guy, Earl, was very nice. He seemed to be very knowledgeable. I do wish he would have explained my options for sealants more, as I knew nothing about this. I received the estimate a few days later and was actually able to schedule the work the next week. When the technicians showed up I saw that they held true to what the website showed -- they really were friendly and passionate about the work they were doing. They spent time talking to me and showing me the options. They even did a few example test areas on my floor so I could see what it looked like. I learned so much from talking to them that I decided to use a different type of sealant. The job ended up looking better than I expected.  Plus, they finished 4 hours earlier than expected. The office promptly gave me a credit for the difference in labor and supplies. I would definitely use them again. My only advice would be to make sure you do a little research ahead of time if you are getting your floors sealed like I was. These guys know what they are talking about and you will definitely be able to get exactly what you want done at a good price. Also, I was really impressed too with how clean they were. They noticed there was some dirt left on the floor and they cleaned it up right away without me having to even ask. They were super polite too. Great job and great company to work with!

              thumb Stephen S.
              3/09/2017

                After contacting numerous contractors to see if they could remove a clear, discolored glaze from a raw concrete wall, I was pleasantly surprised with CSI's professionalism, scope of service and knowledge base, which was impressive from start to finish. I had 5 business days between closing and move-in and with a few days notice, Teri managed to re-arrange schedules to complete the following, while working around painters that were in the unit during the same time.

              - Strip clear glaze off of raw concrete wall. Note that 5 other contractors stated that this could not be done, including those recommended by the building! (Earl even arranged for a HEPA filter to be installed in the unit to prevent potential respiratory issues and left it for a day after service was completed!)

              - Deep clean and seal limestone/marble/granite tiles in the kitchen, master & guest bath, including buffing of master bath counter from a matte to semi gloss finish.

              A big shout out to Cesar, who came out to review the work required and answer initial questions, Earl and his staff for his impressive knowledge and attention to detail on the concrete wall project and Teri for her attentiveness and sense of urgency. All staff were an absolute pleasure to work with. Additionally, either Earl or Teri emailed me with daily status updates and pictures reflecting the progress made. All work was completed on schedule and exceeded my expectations.

              To sum it up: Pleasant, knowledgeable & professional staff coupled with an uncompromising quality of work and competitive pricing!

              thumb Claudia G.
              11/28/2016

                I cannot say enough about the job these guys did!! Cesar came and did the estimate, Angel and Jose did the amazing job. My floors look amazing!! Years of wear and tear, stains, and discoloration all gone! At first I thought we would have to replace the whole floor!!!!! Everyone was professional, prompt and communication was wonderful! (I love getting arrival time calls!) I just couldn't be happier with the results!

              thumb Jill R.
              9/08/2016

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            COMMERCIAL CLIENTS WE SERVICE

            Contact Us

            For general inquiries, please fill out the form below and our friendly
            Customer Service Team will respond to your message by phone or email.

            5358 W Gale Street, Chicago IL 60630

            (312) 612-0274

            info@csi-absoluteclean.com

             

             

            CSI-ABSOLUTE CLEAN, INC

            Commercial & Residential  Services

            Office Hours: Mon -Fri 9am - 5pm

            1st Shift Service Hours: Mon - Sat 8am - 6pm

            3rd Shift Service Hours: Sun - Thurs 9pm - 5am

            SERVICE AREAS

            Chicago, Winnetka, Wilmette, Glencoe, Glenview, Deerfield, Highland Park, Northbrook, Naperville, Oakbrook, Hinsdale, Inverness, Buffalo Grove, Lincolnshire, Wheeling, Long Grove, Vernon Hills, Libertyville, Lake Bluff, Lake Forest, Des Plaines, Morton Grove, Skokie, Niles, Lincolnwood, Arlington Heights, Elk Grove Village, Park Ridge, Evanston, Kenilworth Hoffman Estates, Roselle Barrington IL, Burr Ridge IL, Mount Prospect IL, River Grove IL, Rosemont IL, Streamwood, South Barrington IL

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